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You are able to only modify it. I waited for an hour on the cell phone to speak to a human. He was valuable, but had to redirect me to a different human being. I used to be then on hold for one more hour. They presented me a much better deal, but it really wasn't what was provided on line. All those bargains are For brand spanking new customers. Like a faithful customer I must spend $seventy eight when compared with $60 for just a new customer, to the service I wanted.
How do I learn that person. I believe I am going into a new billing cycle and I have already been jogging in circles for months
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Have you tried using employing the net Chat? Go surfing to My TELUS and the the Chat icon might be with the reduce ideal of the window. Answer the questions on what sort of assistance you'll need then continue to keep replying on the bot with "I would like to speak to a person" until the bot presents up and passes the Chat to an individual.
Even so, the top just occurred. After speaking to Telus organization, I wasn't proud of the system supplied and asked to generally be tranferred on the LOYALTY dept. She adjusted the cost of the data system but improved the cost of the mobile phone to get a Web of -$1. WHAT A JOKE!!!
I named Telus CS at 8.55AM Mountain time plus they hanged up on me, stating which i have to phone all through "standard Business office hours". Is this for real?
I just bought the identical simply call. She said her title was Jennifer Smith (she had a thick accent. suitable!) and experienced our telus acct number. She mentioned she'd up grade the koodo mobile acct and the telus residence service account for the loyalty reward. She questioned for just a $20 1 time setup payment.
The TELUS crew acknowledges that our perform spans numerous Territories and Treaty areas and we have been grateful for the traditional Knowledge Keepers and Elders who will be with us nowadays, individuals who have long gone in advance of us along with the youth that inspire us.
Adding genuine car-dial callers (like your physician’s Business office for appointment reminders, or your son or daughter’s faculty) for your permitted listing are Telus customer service going to be important – as these calls would in any other case never ever get as a result of.
The TELUS workforce acknowledges that our operate spans numerous Territories and Treaty places and we've been grateful for the standard Knowledge Keepers and Elders that are with us these days, individuals who have gone right before us as well as the youth that inspire us.
Indeed I tried chat and got related with a Are living human being Nevertheless they instructed me I had to contact. Undecided just what the Reps within the chat can assist with.
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The TELUS crew acknowledges that our get the job done spans several Territories and Treaty spots and we're grateful for the normal Information Keepers and Elders who will be with us right now, those who have gone right before us and also the youth that inspire us.
Yeah, I’m binding by a two calendar year contract regretably, I’m only four months in, but I did get someplace. I assume The executive office named me today so I have a cell phone conversation with him in an hour or so. We’ll see how that goes.